Resources & Articles
Library of Articles and Publications written by Diana Rivenburgh.  

Six Steps to Diagnose Your Organization
Prescription without diagnosis is called malpractice in the medical field. So
why do organizations often take action before they understand the underlying

Recognizing and Rewarding Employees
Companies today realize that employees want more than competitive pay and
benefits; they also want to be recognized and appreciated for their work.

Service Excellence  
What can a hospital learn from a hotel?  Plenty!

Teaming Up to Solve Problems Fast  
"Work it Out", "Fast Track Decision Making"; whatever it's called, it's a process
where groups of managers and employees come together to solve specific
business challenges.

Are You Setting Your Employees Up to Fail?
When employees aren't performing as expected, managers often cite various
reasons such as a lack of understanding, talent or ambition.  But is the
manager also partly to blame?

Creating a Winning Culture
Does corporate culture have an impact on the success of an organization?

Giving Back Win Win for Organizations and Communities
A volunteer for the Education and Assistance Corporation recently shared an
experience of shopping with a 12-year old girl at Wal-Mart during the holidays
to help her select Christmas gifts with funds donated by EAC.

Selecting the Best
Selecting the best person to fill a job is identified as the key issue by hiring
managers in all types of businesses.

Organizational Culture and Its Impact on Business Results
Culture has often been perceived as the "soft" part of a business, but the
culture of an organization has a very definite impact on its business results
and its ability to successfully sustain itself for the future.

Tips for Managing Effective Meetings
I often hear people say that they spend so much time in meetings that they
don't get their "real" work done.

Goal Alignment Turning Strategy into Results
The New Year is upon us with new opportunities and challenges; all you have
to do is achieve them - a challenge for small and large companies alike.

Diana Rivenburgh has
presented on numerous
topics related to areas
such as culture
management, effective
networking for business
development, breaking
the glass ceiling,
retention, recognition
and reward and more.  
Click here for partial
presentations on a few
of these topics;
us for the full version of
these presentations or
to inquire about
scheduling a speaking
In The News

Appraisal Software Ends HR Paper Chase
Finding, keeping and tracking employees using updated and accurate
performance appraisals is critical to your business.

Retention Smart Strategies for Staffing Success
Health-care organizations are placing renewed emphasis on retention as a
staffing strategy.
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